We designed a new shipping label 4 or 5 years ago with Consolidated Label and ordered labels. We have been using them ever since and it was time to order more. I just sent an email to Melinda directly and told her we were ready to order more labels and ask for quotes on two different quantities. I had my quote straight away, labels ordered that morning. She kept me up to date on progress and when it had shipped. We just got them this week and they are perfect (again). Here is why all of this is so important to us: We are a small family business and we all do a lot of different things. Do you know how much time we waste following up or correcting things in our business dealings? It should be so simple and straightforward, but it never seems to be. One of the big exceptions is working with your company. We appreciate that as much as the quality product we receive. Thank you.