Avoid! Firstly website said order hadn't gone through, so ordered again, only to find I had ordered 2 ! Telephoned, but coopers refused to update order, said I was to return the unwanted item for a refund. 2 items arrived, one duly returned, then days later the second developed a fault (absolute pile of s...e, complete rubbish broke on first use !), so returned for a refund So 2 items ordered and delivered and both returned. Expected refunds for both, not forthcoming. Instead another item sent I refused delivery and it went back to coopers. I have recieved a refund for one item, but coopers refuse to refund the 2nd item as they say they replaced it, even though I clearly asked for a refund. To be clear, I paid for 2 items, returned 2 items, coopers sent a 3rd which I refused delivery and went back to coopers and so far have one refund ! I am £65 out of pocket, have NO items and coopers are saying that is it. I am not entitled to any further refund, even though I have nothing but have proof of all returns !! I will never order anything form them again, will never recommend them to anyone, they are unbelievable.