Doesn't deserve 1 star! Took over 2 months, with numerous emails and phone calls to get refunded. Accused of not returning an item ! Even though I had proof of courier collecting it. If I hadn't chased my refund it would not have been given even though they had the returned item. A very, very underhand company. After over 2 months of hassle, only the scantest of apologies ! I will never order anything from them again. Avoid! Shoddy customer services, product quality below par and fanciful catalogue descriptions. But, if you must order, use a credit card in case you need help with a refund and keep proof a of payment and proof of any returns.