Ordered a small cabinet. Didn’t arrive after 2 weeks. Payment was taken from my account as pending three times even though item never received. Company emailed repeatedly to try and get my money back into my account but just told it was ‘ghost payments’ and the money would return at ‘some point’. I waited weeks for these payments to be cancelled and the money returned to my account but to no avail. Finally had to phone the company to chase my own money and ended up costing me £7.28 on my phone bill as company uses premium phone services. Never even received item. Feels like a scam company as still have no understanding why they needed to even have the item pending from my account so many times for so many weeks which left me unable to have sufficient funds. Stated there is nothing they could do about this. Avoid this company at all costs.
2 years ago
Coopers Of Stortford has a
2.0
average rating
from
469
reviews
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