Spent over £100 on Christmas and birthday presents. Paid nearly £6.00 for delivery and items were packaged in a thin plastic bag which looked like it needed to be repaired by the courier. Surely this could have been packaged in a box. All the contents arrived dented / battered / ripped boxes making them unsuitable for presents. This is the second time this has happened to me and I told them about this a year ago. When you spend this amount of money you expect your purchases to be sent in a box not a thin bag. So Coopers I won't be buying my presents from you again.