They don't deserve any stars. Customer Service is absolutely awful / poor. They abuse customer information - told 3 years ago to remove my personal details & they are still abusing my details & still not convinced they have resolved as in last couple of days they are still using my email for a different customer !!! They do not respond quickly to complaints - should be quicker than 3 YEARS !. They cannot even get their facts right. Have passed complaint on to the Information Commissioner as the company cannot be trusted with personal information. They clearly have not adequate safeguards in place to protect customers. They routinely blame customer or supplier for problems & take absolutely no responsibility for their actions. AVOID THIS COMPANY.