I purchased a reading lamp in 2011 so less than 3 yes. I phoned to see if they had a spare plug which I was willing to pay. All they said was no as out of warranty. I asked for address of supplier at first they said didnt know even though they still sell item. Then they said they are not obliged to give as China and Hong Kong. They told me to google it even though I was told by 4 reputable electrical suppliers not safe to buy off the internet as not safe Their attitude was couldn't care less. I have asked to be removed from mailing list as you get more loyalty from market stalls. I will not buy from Coopers again due to their lack of interest in their customers. I was willing to pay but they didn't care.