Ordered a large awning received 12th May with no call text or shipping notification, item was dumped on my front path I live on a very busy main road! leaving me to drag it indoors on opening no fixing brackets or screws was told they would send them out urgently then next day got a call saying they do not supply parts so would need to order another awning BUT they are now out of stock!! An absolutely shambles of an organisation, communication non existent along with their customer service skills DO NOT TOUCH WITH A BARGEPOLE, I am now awaiting a courier to pick it up and a full refund along with a cover I ordered for it, it is now 11th June TERRIBLE