I only gave one star because I couldn’t give none. AVOID this company at all costs. They love to take your money but when you really need there help get ready. My boiler broke whilst away. They sent an engineer out within a few days saying certain parts were required, they called to say the Manufacturer of the boiler will come out to fit the parts. The manufacturer rang to say we are coming out tomorrow to fit the parts. The manufacturers engineer came out without any parts and says it needs parts, which we knew. Apparently now there are no parts available and we have had no hot water or heating for a week. In the mean time I have had a boiler fitted whilst they have been doing absolutely nothing. Just don’t do it