I have payed corgi home plan insurance for a number of years never claiming anything. Earlier this year our boiler was diagnosed as being not economically viable for repair. They recommended going with corgi home heat as they could offer a £400 deduction if we went with them. I did buy a boiler from them. THE WORST THING I HAVE DONE IN MY LIFE!! Poor installation, electric wire left bare in a hot water cupboard, holes left where the flu goes through the wall from the boiler (new). Two engineers to correct the problems created by the first incompetent. Removing existing boiler without have the new one to install. The time taken to complete a one-day installation was almost three weeks. The final insult when I have a further problem is they say I did not inform them about having a new boiler, even though I have written evidence of a conversation with the sales team. They have been taking my monthly premiums without covering anything. When I challenged them about this, they said Well you still have drains, central heating etc covered. Well, the part that is not working is the central heating pump which in her own words is still covered. She then went on to say well it now depends what type of pump it is as some are not covered. If you wish she said, we can send an engineer out (£60). I had just spent £60 the day before on an engineer from Corgi home heat to tell me it was the pump. Can you not get the info from them I said, no, she said, it is a different company. The twist is it will be same engineer coming out to say the same thing. I will then have payed almost six months additional premiums for having no work done if I decided to go ahead with this. Given that my wife and I are awaiting hip operations and are limited in our mobility, yes, I did tell them, this made no difference. PLEASE, PLEASE PLEASE do not use these companies. If anybody sensible from these companies would like to be in touch, please do!