We are now on the 8th day with no heating or hot water. 13 calls to Corgi and serval to the actual engineer (who very rarely answers) still no further on. No part ordered 2 engineer visits to “look” at our boiler. No one from corgi rings to update you. My guess is because there’s nothing to update on as they haven’t done anything. 3 children in the property 1 that suffers from seasonal bronchitis and has been hospitalised serval times over the years. My husband has telephoned corgi once again this morning and we are still no further on than we were 8 days ago. No part ordered no update….nothing! We have booked a weekend away because we can no longer stand having no heating and hot water. We have had to travel to my mums small bungalow throughout the week for showers and to warm up. This has obviously inconvenienced my mum who is 77 years old. Wouldn’t recommend corgi to anyone, customer service is a joke. Engineers are a joke and overall service is terrible. We have checked the ombudsman website and will be following direction from them on how to pursue this.