Corgi ovo homeplan Being paying for this cover for around 12 years. Never ever used it. However yesterday I requested an engineer for a faulty boiler! They charged me £50 to organise an engineer. Received a call from him 20 min before he got here and lucky I was home. Wasaq the engineer turned up walked around for no more than 20 min and stated the boiler was overheating. He spent most of the time trying to stick magnets to plastic pipes trying to hard sell a filter. He left after a very short time claiming he needed to do a report. He asked me sign something but claimed I couldn’t read it. He left the house and three min later received a call from ovo corgi (Yvonne) saying they had received the engineers report and unfortunately there may be some sludge in the system so any work is not covered. (Must have been the worlds quickest report) I then asked where this was in any terms and conditions. Yvonne responded by telling me that it was in an email that I received back in May (despite them not having my email address …. The story quickly changed to a letter….. surprise surprise it must have got lost in the post!!! Absolutely disgusting service ….. I estimated I have spent around £11k on this cover over the years and they have not ever even attended to service my boiler once!!!! Please please don’t believe the fake reviews for this site!!! Ask a trusted plumber for an independent advice before committing to these fraudsters!!!!!!!!!!!!! I originally took this cover out with sse and they appear to have transferred me to ovo corgi without my knowledge!!!!!!! Disgusting !!! Will be seeking an independent report from a plumber and taking this all the way!!!