Made a purchase as a gift for my girl and a week later I received an email saying that the item is out of stock and that i was given a refund. They said it would take 3-5 business days. 1 week later i sent an email and they said it had gone through, at this point i thought maybe it would take a while longer and waited another week before sending another email. again i was told it went through and to check with my bank. I did so and a week later i sent another email asking what account they sent the money to.. they replied back saying "the money was sent to the acc that made the purchase, card number ending in '----'." On my bank it clearly shows that that was not any of the cards i own or that was used to make the purchase, every time i try to explain this they say that they fulfilled their side of the refund. THEY NEVER SENT ME THE MONEY.