I ordered a costume in a men's size small for my son. I ordered the costume size according to the size chart provided on the website. When I received my order, the costume size was not corresponding with the size chart listed on the website. I immediately emailed cossky and sent them picture proof of the mistake. I laid a pair of my son's 30/31 jeans next to the shorts from the costume and clearly the jeans were much larger. The men's small size was listed in the size chart as being able to fit a size 30/31 waist. This is not the case for their men's size small costume. I received an email back stating that they would refund me after I sent back the costume at my expense. Their refund policy states that customers will have to send back costumes at their expense after stating that the mistake may be due to customer error in giving wrong measurements when order a costume for custom fittings. For me this was not the case because I ordered a size they already had a available and the mistake was on cossky for giving the incorrect measures of their costumes on their size guide chart. The costume cost me $117 and the shipping and cheapest rate to return the costume would be at least $80. I, as a customer who has not made a mistake in my order should not have to pay out of pocket anything for them to correct the problem. I was told that maybe I could have a tailor fix the costume which again would cost me more money to pay the tailor and buy extra fabric for all pieces that would not match the original to make it larger. Clearly this is wrong and needs to be corrected and my next step is to claim the charge as fraudulent if they do not correct their error. I am awaiting another email back after multiple emails to see if they will come to see the logic in this issue and simply refund my money.