I ordered 2 costumes OCT 11th with Expedited Shipping 4 - 8 Business Day Shipping. By October 18th my order still wasn’t sent and I emailed asking for a status update, with no reply. For 3 days following I emailed asking for them to Cancel the order since it wouldn’t arrived on time, again with No Reply.
Oct 22nd they reply back with “ Hi, You may wait for more 2 days. As long as it can be shipped by 24th Oct, it will arrive on time.” once again not adhering to my Cancel request and insisting that I receive the order. Oct 26th I receive a Shipping Notification that the order was sent, even after my numerous cancel requests. They sent the shipment knowing very well they’re return policy requires the customer to come out of pocket for shipping to China.
The next request Nov 8th, once I actually received the order, was insisting me once again to keep the costume. Today, Nov 10th, no refund, shipping label and the costume arrived 2 days ago.
THIS COMPANY IS A SCAM. Stay away from these scam artists
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