I am still on hold 75 minutes later cleaning house and cooking. BEWARE: you will NOT get your full refund. I sent 100% back in same as received the next day upon arrival to my home. The clothes RUN HUGE so order smaller. The fabrics are nice and if you are searching for size/fit remember YOU WILL NOT GET YOUR FULL REFUND will trying to find the fit returning sizes that are not right for YOU. You will wait on the phones FOREVER it seems to get help about billing, returns, sizing, etc. This is TIME CONSUMING and NO FULL REFUND in excellent return as recieved within 1 day to return. The HORRIBLE BAG they use to ship in is stuffed so much you can barely return all the items in their SAME BAG. I got it done but this is the best they can do? Take to UPS and get your receipt in case.