I feel so very dissatisfied and disappointed. I have to say that it is my first purchase from COS and definitely the last. My item was too large- certainly not a regular fit as was written on the website, I've reached customer service at least to try and replace it, but no- they take money for the return and not send a replacement- total waste of time! Besides, the quality was not the best- threads were stuck from all stitches. The policy of not replacing the items, not in stores nor online made me feel very uncomfortable, disappointed and wasted my time and money. Very poor customer service.