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Bea
Awful customer service, you will waste your money, your time!!! Don’t buy from them!!! I bought a skirt in Los Angeles, went back home Florida and I was feeling comfortable with the size. I called the store, the manager, the customer care service, the manager of of customer care service and the answer was no to my exchange. They asked me to come back to a store!!! They are very funny, the store in Miami closed one year ago, the closest one is in Georgia and the kept asking me to go to a store for an exchange or refund. The customer service is useless as well as the manager who advised to order the larger size online and return the smaller one and said that it was their mistake!!!!! I couldn’t believe it. I even offered to pay the shipping fee and their answer was still no!!
2 years ago
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COS has a 2.5 average rating from 54 reviews
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