A beautifuly modern and recently refurbished cottage when walking in......it ended there unfortunately!! All tv’s don’t work (found out it has been like this for over 2months but not on listing when you book) Broken kitchen tap that is hanging of and a flood waiting to happen. Toilet seats all loose. Road noise terrible after 6am in top bedroom No hot shower water in main bathroom (so be prepared to use the tiny en-suite ones) Smell of dog urine on the Astroturf in the small courtyard at the back. This cottage had clearly not been cleaned from previous guests apart from change of beds and fresh towels........there was old milk spilt in the fridge, crumbs on carpets, coffee stains in the kitchen etc...... but WORST OF All......urine and pubic hairs around the toilet in the first bedroom en-suite and poo still around the toilet in the top bedroom en-suite!!! DISCUSTING!!! .... We rang the housekeeper and he was actualy brilliant and came round the following morning to rectify parts of it at our inconvenience as we had to wait in. But at least he came. Cottages.com didn’t want to know. Having rang them, they replied and said they have logged our complaint......well that’s not good enough!! When you are paying £100+ a night, especially in the current times, you expect better customer service than that. All in all, the cottage is in a great location and it is a really nice cottage, just a shame that the owner is letting it go downhill and not sorting out the problems. And it is clear that cottages.com are not interested. ££££ on both parts I feel!!! We are regular visitors to filey but will be staying elsewhere for future visits.