I booked a cottage for 6-7 months time for £25. I cancelled within 2 weeks and they told me I can’t without paying them the deposit they didn’t charge me for that would be thousands of pounds. The cottage I booked is sold out all the time and I have given them 6 months notice. There is such a thing as fairness. I said I didn’t have that money and the man on the phone told me that they would chase it until it ended up in court! I had to hang up I was so stressed. Right now I am still booked as I can’t cancel even though if they let me cancel they could sell it again! I will be contacting the cottage itself (which I won’t mention here to be fair to them) direct as well to check if they are actually getting the money cottages.com are trying to charge me as well as a re-booking! I will also be contacting consumer affairs. I do not recommend you book on this site!!