Avoid.. only to happy to take your money and when there is a problem they keep trying to fob you off for months. We stayed at maytree cottage in May. After 1st night awoke to find 2 members of family covered in bites. You could then see bed bugs in that bed. After speaking to the owner we left the house for the day ,and was told the problem had been dealt with. Upon our return that evening we were shocked to find that there was visibly still bed bugs in that bedroom and 2 other bedrooms. Because at that time it was so late 7 of us had to sleep downstairs on sofas. GREAT HOLIDAY!!!! The next day was spent on phone to cottages.com and out side in garden shaking off 9 peoples clothes before we packed cars. That afternoon cottages.com did offer us a alternative house to stay at. Which we did except although it was not in the area we had planned to holiday,so by the time we had travelled there it was late evening. ANOTHER DAY OF OUR HOLIDAY LOST .... the next day was spent washing 9 peoples clothes with dettol in the fear we may have brought the BED BUGS with us. Although cottages.com did transfer us to a different house, we feel after saving up and looking forward to a holiday it was ruined and fell well short of our expectations, to say the least. And certainly don't expect to come back off holiday covered in BITES..... Then after 2 months and numerous phone calls to be told we are not entitled to any compensation!!!!! What a shambolic joke of a holiday company.