Seems they do not actually visit or review their accommodation. The cottage, to be fair, was OK except that the kitchen had multiple non-functional pieces of equipment, and seemed to be supplied with a strange collection of cutlery and implements that made the creation of a simple meal almost impossible! The wifi which "cannot be guaranteed", was guaranteed to be unusable all of the time. There was no information for passwords and no-one to contact. There was a wifi extender within the cottage which we could connect to, but it could not connect to the internet, anyway. We had to tether the TV to my phone in order to watch anything other than a subset of freeview channels. The "Idyllic" outside space was nothing like the description - BBQs were rusted and burned out, the sauna was broken, the bbq huts looked like they had just been partied in and there was left over rubbish remaining with them. The "paddock" had been turned into a football training ground by previous guests and just left like that. Guests will use and abuse things, and make the most of the outside spaces. However, that does not mean that the mess should be left for the next guests. That is why we pay good money for a "relaxing break". Simply leaving things like a trailer park, and spending no time or effort on making sure that advertised facilities are up to scratch is not good business. Even the hot-tub water (we didn't use the hot-tub) from the previous guests was simply left stewing while we were there. This is all the responsibility of the owners, but cottages.com must take some blame for not assessing these properties - and then simply re-iterating the misleading drivel put out there