We booked Katys cottage in Angus for weekend 21st October. As we are all aware storm Babet hit and we were told not to travel to these areas. We were unable to get to the cottage due to road closures. Contacted cottages.com for refund as it was through no fault of our own that we could not get to the cottage. We were told the owner has not indicated any issue as to why the booking could not go ahead. This is absolutely absurd did the owner want us to travel in unsafe conditions and to go against police advisory. I will NEVER book through this site again. Cottages.com were not helpful at all.
1 year ago
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3.5
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