The cottage I rented was dirty and full of left over items, including toe nails, out of date food and personal items. When I complained to cottages.com they said they were only the marketing and booking agent. They passed my complaint to the owner who refused to take responsibility for anything. They then gave me a voucher as ‘a goodwill gesture’, so I could book another holiday through them! Unfortunately I haven’t been able to upload the photos I have but there are many!
6 months ago
cottages.com has a
3.5
average rating
from
380
reviews
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