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Anonymous
The absolute WORST PLACE I have ever been to. Do NOT book with this company. The host was hostile, manipulative and was verbally abusive to me and my friend. This place is called Prince Land Lodge in Coupar Angus. Not only has Feefo (the company they use to do reviews) are refusing to give me an email so I can review my stay on the website, I have been refused any compensation for my disgusting stay. They are extremely hard to get hold of with little to no customer service. I waited over a month to get a refund from a stay. The host was not only incredibly verbally abusive, shouting at us to our face to tell her ‘all the positive things about our stay’ or she wouldn’t leave us alone. She then ENTERED THE PROPERTY whilst we were out on a walk!! Without a phone call or text. She entered the property because there was an ant problem but I already texted her prior to this telling her and I called up cottages.com TWICE saying I don’t need them to come in it’s not an emergency. Cottages.com will allow the host to come in to your stay while you’re out and do who knows what?! Without your permission! DO NOT BOOK WITH THIS COMPANY. THEIR LOWER PRICES ARENT WORTH IT. If you have an issue - NOTHING WILL BE DONE. We wasted over £600!!!
6 months ago
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cottages.com has a 3.5 average rating from 380 reviews

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