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Jane
We have often used this company, but sadly they have REALLY let us down this time. And I feel that all we wanted was an acknowledgement that the listing they had created for the cottage we booked, was inaccurate. We persued this issue as we thoguthit was imprant for other that would book after us. We booked Seaview Cottage in North Yorkshire for a week. The listing clearly said, 'parking for one car'. Not one small car, one car. WE have a 5 series so it's not even a massive 4x4. When we arrived, we saw that the space was barely big enough for a smart car. Concrete lips on the space made it difficult to get in and out of the spot. During the stay the owner clearly saw the issue and removed 3 posts next to the space. We were told we could park at the top of the track, out of the way of any vehicles. When we returned next day, we found our car had been vandalised with a sharpie pen, telling us not to park on the (perfectly legally usable) track. We spoke to a local farmer who admitted he had done it as he was 'sick and tired of people buying up local properties and renting them out for a massive profit.' Skip to our return and asking Cottages.Com /Awaze Vacation Rentals Ltd for support and advice only to be told, we should have checked the listing! The inaccurate listing. Not even the courtesy of acknowledging the vandalism that was done to the car and the damage from the concrete lip in the parking space.
5 months ago
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