We booked a cottage in the cotswolds back in February 2024 to go in September 2024 Unfortunately we found out that there are horses at the back of the cottage, and as I’am allergic to horses this was now a no go. This wasn’t mentioned in the description of the cottage, otherwise we would never have booked it. And now it looks like we have lost all of our money as all cottages.com will pay back is a measley sum of £83.50. None of this was our fault and really feel we should get back all of our money? Get your act together cottages.com as we are senior citizens and can ill afford to lose all that money. Don’t book with this company as any issues and they don’t want to know.