Misleading advertisements for properties. Property descriptions claim the property has/provides things it does not, or fails to make you aware of issues, such as the property has security cameras inside the property to monitor guests during their stay. Their customers service is non existent and even you make a complaint regarding the property (even at the start of your holiday) nothing is done to address the issues. They make it practically impossible for you to complain, cutting off all channels of communication. Their staff are rude, lazy and your complaint is never addressed.