So disappointing! We had so many issues with the property we booked for Christmas. This included mouldy food, dirty freezer drawers, dusty furniture, empty bottles all over decking and garden, and numerous other issues. Despite numerous complaints raised to Cottages.com, we received no apology for the upset caused. We were told we would receive some compensation, but despite chasing for an apology and acknowledgement of distress caused… nothing! The only good thing was that they reimbursed costs we incurred for items that should have been provided at the Dell, but were not.
2 weeks ago
cottages.com has a
3.5
average rating
from
382
reviews
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