I paid a £400 deposit in January for a holiday at the start of July. I opted to also pay the company's Insurance Premium so expected the return of my deposit when the holiday was cancelled due to Covit. Not only have I had no contact at all despite numerous e-mails and phone calls to a contact number which puts you on hold but is never answered but I see from their website that they are taking bookings and dealing with new customers? Surely existing customers should be recompensed before advertising their company as "Excellent & Trustworthy" ?
4 years ago
cottages.com has a
3.5
average rating
from
382
reviews
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