Not sure what to say apart from disappointing! Ordered a few items as samples before placing a larger order to enable me to view the quality. Delivery was supposed to be 2 days for the items I ordered but apparantly the first ordered just disappeared and no one could tell me a tracking number or what had happened. I was promised the order would be dispatched the same day I was advised the previous package had gone missing, then bit by bit I received emails telling me out of the 6-7 items I had ordered various sizes/colours were out of stock. Sent an email asking if the items had been posted as promised - no reply that day, then the following day received another email saying yet more items were out of stock. Rang again as still (what was left of my order) had not posted. Opted for a full refund at this stage.