After booking two failed attempts for removal on takl (one never showed up and the other refused to send a second person as required), I was very happy with the services from couch disposal plus. It was less expensive, the communication was clear, and confirmation email and phone call great. The guys showed up on time and sent a message prior to arrival with the estimated time. From the minute I answered the door it took less than 10 minutes for them to remove the couch and carry it out a flight and a half of stairs to the truck. They were profesional and careful of the doors and flooring. I highly recommend the service and will definitely use couch disposal plus again.