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Anonymous
I don't even know where to start here... we booked to stay at Starfall house (Skyfall house) last weekend and this house was a huge disappointment. On arrival the house was clearly not cleaned before we arrived - dead flies (very old dead flies) all over the place - stool stains in the toilets - MOULD growing on fake plants/ flowers around the house - carpets upstairs and downstairs had obvious dust piles that could have been avoided if the house had actually been cleaned! - broken fridge shelf I could go on and on but I'll leave it there, you get the idea - not cleaned to a proper high standard especially when you're paying so much for the weekend. During our stay, we had ongoing issues with the kitchen cupboards and drawers, not closing properly causing a risk of tripping over/ hitting yourself as you walked around the kitchen. The dishwasher/ sink LEAKED all the time and one of the girls tried to clean the dishwasher filter and discovered GLASS in the dishwasher (nothing to do with us) again so dangerous and not a fully functioning kitchen. No rooms apart from the downstairs room with ensuite had anywhere to hang clothes? Very odd. Out of the three bathrooms only one had a functioning shower, the other two showers were over the bath with no attachment to use as an actual shower (not disclosed before booking the property) so 16 adults had to use one shower unless they wanted a bath which lets be honest not a lot of people do these days. Downstairs toilet had an awful smell and dead flies all around the toilet/ sink area. The outside although it was lovely and big hasn't been looked after in a while, very overgrown and could do with some TLC. All of this to be honest could have been overlooked as it didn't take away from the lovely weekend we had together as we didn't want it to ruin our stay HOWEVER the host/ owner of this property??? Absolutely vile human being, we raised the areas of concern before checking out so they are aware and could fix for future guests and what we have had to deal with since has being nothing short of disgusting! For starters, the name she used to advertise the house isn't even her name (that should say all you need to know, SCAMMER) and when we raised our concerns she instantly blamed us for the issues - telling us we caused the leak, we broke the glass when they couldn't be further from the truth! There was no apologies for the state of the house when we arrived, she straight away tried to turn it around on us and rather than rectifying the situation she is now tryna to charge us an obscene amount of money for damages to her property?! We didn't leave any damages! We actually left the house in a much better state than when we got there! This woman is vile, she's rude, she's an absolute scam "artist" and I would never ever recommend any of her properties to anyone. Stay away please! We just want to forget about it and move on, and she's harassing one of the ladies with email after email and now demanding money from us. Don't do it, there are other properties, please don't put anymore money in the this woman's dirty pockets. If I could leave 0 stars I would.
5 months ago
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Countryholidayhouse has a 3.5 average rating from 32 reviews

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