Dear Mr J Reader On 17th April My kitchen ceiling caved in due to flood under shower. I contacted my emergency cover and corvea insurance I explained what happened and expected the loss adjuster to come out. I explained that I have no washing or cooking facilities. I also requested a hotel room . I have contacted covea for updates on a daily basis. It is now the 24th April and I have no cooking facility the kitchen is full of rubble ,dust and water all over from the ceiling I explained I have a toddler and I am disabled and I suffer with mental Heath ,i am so stressed out with the lack of support. My excess is £250 but I was told it’s £600 for contents and £600 for buildings that’s a joke Their not very good their just brokers I won’t be renewing with them , Their is not concern or compassion about your health and safety And now Iv got to wait till Wednesday for Sedgwick loss adjuster and they have rubbish reviews I have emailed the company excecutive. I like the matter looked into please I look forward to hearing from you.