AVOID AT ALL COSTS. Such a shame that this dreadful company brings the good name of Saga down. As I never expected to claim, I did not research this company. Absolutely dreadful. They even accused me straight out of taking out insurance to claim for things that were already broken. Their story falls short as I was actually UPSOLD household contants insurance when making an enquiry about my car insurance. They are still dragging it on for months and months over a very small claim. Bringing the name SAGA into disrepute and blaming them for the delay. This company should be closed down by the Ombudsman.