I purchased a boat cover this summer and when it arrived it did not fit my boat. I attempted multiple times to call and email to ask for return instructions. I was eventually told they would only refund 75% (for restocking) and I had to pay to ship the cover back myself. I then returned the cover and they sent it back saying it was not in 1st quality condition, even though the cover had only been removed from the box long enough to try and fit on the boat. This company has horrible customer service and they have made no effort to reimburse me for a boat cover that doesn't even fit and was never used. DO NOT BUY FROM THIS COMPANY. YOU WILL NOT GET ANY REPLACEMENT OR RETURNS HONORED> SHAM COMPANY