All staff from those at the reception to the main man in this case James were always pleasant helpful and supportive through the process of my mortgage. Promised and delivered excellent service I would definitely recommend them to everyone as getting the mortgage is stressful alone so these all helped me throughout and were very efficient and understood what I needed and explained simplified everything. Thank u all at cowell and Norford and especially James you are brilliant and great at what you do thank u for your honesty time and endless support I will always come back to you and make sure my family does too. Keep up the good work and once again thank u all.