I have purchased a table lamp and a glass trinket box. I was charged £15 pounds for delivery. Received an email the next day that my parcel was dispatched using parcel force and a tracking number. The actual tracking number was wrong so I could check when my parcel would be deliver. I emailed Customerservice but never received an answer, but the worst part was when the parcel arrived unexpectedly. Opened the parcel the little trinket box was fine but the table lamp were part missing , a screw lampshade light collar ring is missing. It looks like has been used as there is no label that state which light to use. Emailed customer service received an acknowledgement that would be in touch but actually never sorted the issue. This is very poor service and quality. I would never ever shop at this shop and I would recommend to stay away.