If I could give this "company" Zero stars I would! Ordered the cozy pet bed on July 2, 2021. Nothing has arrived. Have cameras in 8 locations of my home and property. No UPS, FED-EX appeared on my screen. I have no order number, tracking number..nothing. Contact the company via Facebook where I saw their ad and I'm told there's no order by name, address or email address. Needless to say...I got scammed and no offers of refund, replacement etc. I'm furious not with just this so called business but with myself for not checking reviews first! Had I done so, I would have never bought from these scam artists. I hope the scandalous owner chokes on the money they've stolen from ppl who love and want the best for their pets.