Placed in order over the weekend for a RC05 cage for my daughter's rats did not receive a confirmation order so got a little bit concerned. I then went online to check the reviews of this company started to get a little bit worried when I read all of the negative reviews. But Monday morning receive confirmation from the courier that a delivery was on its way. The cage arrived on Tuesday as per couriers confirmation. My daughter wanted to assemble the cage herself which elves a little bit concerned about after reading how difficult people found to assemble these cages. She smashed it out of the park and assembled it all by herself within about 15 minutes. I'm a builder by trade and are very impressed by the quality and how easy was to assemble. Would highly recommend using this company again