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Louise
Absolutely stay away from this company and thir website, they are scammers! If you return an item you will not get a refund or any kind of communication from them, once they have your money they are no longer interested in the customer or the customers needs. I only wish I had researched the reviews on them before purchasing an item, as the reviews are very telling of a company and everyone seems to have had a strikingly similar experience to the one I have had. All people ask for is fairness, honesty, communication, good quality products and good customer service, none of which this company has, its a disgrace that people treat each other this way. I have proof that my return was received, (which cost £11 to return) because delivery drivers always take photos and going off the amount of other Parcels it was sat with, it would suggest they have regular returns. I wonder how much money this company has taken from people and not refunded! Avoid at all costs.
8 months ago
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Cozy pet has a 1.3 average rating from 72 reviews

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