This company is ripping off their loyal customers: 1) They continue to boast expedited full tracked shipping to the US, yet everything comes First Class Mail causing orders to take over a month. 2) They over charge non UK customers, recently an item was advertised as platinum $47.97 pounds and $73.44 US that’s over $10 of the actual conversion amount of $62.44 for usd. 3) “Live chat” staff continuously brush off comments about wrong prices, bad shipping, etc to contact customer services. The US line is never answered and emails go sometimes weeks before being answered. Many many customer complaints are removed from their pages.