I wasn't sure how it would work. I wasn't sure what it was like to hire someone to help us with our auto accident injuries. I made the initial phone call to Craig Swapp and Associates and from that point on, I was led through the entire process by Kurt and Jenny. My worry reduced to virtually nothing. I trusted them to take care of every medical bill, every communication with insurance companies, every process that needed to be followed. They handled everything. Kurt and Jenny were astoundingly thorough - but even more amazing was their kindness and compassion. They care about me. They care about my family. They cared about working hard to get me the very best financial result possible. Because of their hard work and compassion, our result was beyond what we expected. I never would have navigated this process on my own - I would have given up long before getting the kind of settlement that Kurt and Jenny were able to get for us. Thank you, Kurt and Jenny! I am truly grateful that I was willing to make that first phone call.