I paid for a 10 year mail account and transfer of a domain name. I gave CrazyDomains SEVEN months notice before expiry of my existing contact with a more reputable host. Having supplied all information and authorisation transfer codes at the time of payment I found that CrazyDomains had done nothing except bank the payment. The domain name had to be retrieved from the previous host at additional cost due to CrazyDomain’s incompetence. Despite numerous communications with their “account managers” they failed to effect the transfer, failed to provide any service and failed to make any reimbursement. Although they operate out of Singapore and bank payments through Singapore they do not follow the laws of Singapore or the business ethics of that country. In the small print they hide behind the legislation of Dubai to avoid their responsibilities. These guys make the Mafia look honest and respectable. You are suitably warned. I am sure one of their flunkies will respond to this with various platitudes but you are advised to take what is said with a pinch of salt.