Help - I took out an interest free credit agreement on Saturday at John Lewis. Completed the online application and waited for response. Called Creation as I assumed I must have put the wrong details in as I didn't get a quick response. Told on the phone it could take 24 hours. Heard nothing Sunday or Monday. Tuesday I called them up again and the lady would assured me my application would be dealt with that day. No email arrived. Today at 1117 I got a call to say my application was accepted and to click on the email they were sending to e sign the agreement. Unfortunately the link doesn't work. I called back o creations and they say its an IT problem and hopefully will be rectified by Monday. I've spent almost two hours trying to speak to John Lewis customer service who have now delayed y delivery (which was scheduled for tomorrow) I'm really concerned because reading these reviews this is not a new problem.