Truly awful customer service and product. Initially advised Creation that I was going abroad a few weeks ago and was advised to call back again within a few days of leaving the UK to go overseas as allegedly they cannot set my card to be used abroad until within the week prior of going overseas, although other credit card providers have no issues whatsoever doing this action well in advance. During the second telephone conversation on the same subject, I was informed that there was already a note on my account to state I was going to Poland on 29/09/22 and returning home on 06/10/22, and that I could use my card whilst abroad. Tried to make a purchase on my outbound flight but unsurprisingly thus was declined. Attempted again to use my card in Gdansk but again the transaction was declined. Tried again on two occasions this morning to pay dental bill but again each attempt to pay was refused. Now trying to get through to their work class customer service team (I have now been waiting over 26 minutes for an answer). For a peaceful and stress-free life, do not use Creation Finance at all.