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Cancelled an order with Currys the same day it was made. Creation have harassed me for over a month with daily messages, emails and phone calls chasing me. I have sent them the confirmation from Currys multiple times to show the order has been cancelled and that a product was never received.
They then tried to take money from my account without permission, thankfully my bank stopped this.
I have been on the phone to them to solve this for so long I feel like I should be paid for the time. This is pure incompetence. I was also told “your problem is with Currys” and are asking me to fix this for them with Currys.
I am still working with my bank to resolve the effect on my credit rating.
1 year ago
Creation Financial Services has a
1.5
average rating
from
203
reviews
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