Please avoid this company... Told in the soft search likely to be approved, put in the application, signed the credit agreement, set up the direct debit. Told had been approved credit. Made a creation account, then tried to make a new purchase through the creation website and get a broken 404 error message, tried to purchase on Currys, but then told to check details, then submit and confirm application and unbeknown to me it puts through another credit application when trying to pay by my £3000 credit, then this says declined, even though on the screen it shows what credit limit I have to spend. I try again later to purchase and again get a declined message. Spend nearly 40 minutes waiting to get through to a creation customer advisor to be told I was approved but then after initial checks was declined(was it declined because it had put the application through twice after initially offering me credit I don't know).
Please do not waste your time using this company. I'm now going to take legal advice on this matter, as this company will have now knackered my credit score(for when I do want to use finance to fund a purchase in future, if I ever do after this scenario..). So a waste of time trying to buy anything from Currys. I won't be using currys anymore either, as they advertise this company for credit, feel lied to and mislead by both of these companies. Please avoid.
1 year ago
Creation Financial Services has a
1.5
average rating
from
203
reviews
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