Ridiculous. Wanted to come out of IVA but could not. No-one rang or tried to talk to me. I had to write loads of emails and response times took normally 1 day to respond. Then these funds were taken away due to this. Now the company has proceeded in trying to get any PPI owed and are using Allay claims who have border line harassed me by texts and emails. Even though I have completed the forms and someone emailed me back to say nothing more needs to be done I get a flurry of messages to say it is being processed. I do not want to be kept be contacted regarding this. In addition to this the majority of the PPI claimed back will not even be given to creditors and will be given to Allay and credit fix