When Credit-fix first called me on my house phone, they were very helpful and I gave them all the information required to put a case file together. That is where it all changed, the communication from their end stopped and I found myself in no mans land. I did not know if I was successful in applying for an IVA and I still had letters coming through my door. I believe Credit-Fix spend too much time in chasing new customers rather than keeping existing customers up to date with progress. Not sure if I would recommend this company to any of my family or friends.